Taxpayers come across a fair number of errors and glitches on the GST portal while filing their returns. Below are some of the common errors and their solutions:
The error could be due to the expired data entered in GSTR-3B, and the user may be trying to offset it after several days.
To solve this issue, you must:
This error can be caused due to two reasons:
To solve this issue, the taxpayer must regenerate the OTP and enter it before it expires. You must ensure the digits are entered correctly to avoid causing this issue.
This error occurs when the taxpayer fails to file a Nil GSTR-3B return within 10 minutes of placing a request. If this is allowed, then the return gets filed twice.
The taxpayer must request the filing within 10 minutes to solve this issue. In case the taxpayer fails to file it within 10 minutes, he may try the following:
This issue usually occurs when the return is filed using DSC. This usually happens when the signature is associated with a different PAN.
The issue can be avoided by selecting the correct signature from the drop-down list and using the same signature for the emSigner tool.
This error occurs when the taxpayer doesn’t follow the GSTN rules when using the input tax credit to offset the liability in return.
This issue can be avoided by utilising the input tax credit properly. You can read more about how to properly use ITC here.
This error occurs when the taxpayer tries to save the return again while it is already under process.
This issue can be solved by waiting for the previous save request to be processed before proceeding. The user cannot request a save for the same return period until this is completed.